Service Offerings

 

National Diagnostic Support Center

1-800-232-9632  

Hours of operation:  7:30 a.m.–6:00 p.m. CST*  

*Excluding NEC-observed holidays

 

The NEC Document Solutions Diagnostic Center is located at the company’s headquarters in Irving, Texas, and provides support services to end users as well as NEC authorized Document Solutions dealers. The Diagnostic centers factory trained technicians are available to help with any problems or questions that may arise regarding Document Solutions products.

 

Training Services

Service 

Technical training is available to NEC authorized dealers.  Training information and class schedules can be found on the technical website www.dsd.necunified.com or by e-mail at training.dsd@necam.com.  Classroom training is held at the company’s headquarters in Irving, Texas.

Sales 

For information on sales training, please call 1-800-632-3292 or e-mail NECDSD@necam.com.

Warranty/Parts Information

Please contact your authorized Document Solutions dealer.

 

Technical Web Site

For technical information including manuals, firmware, solutions and more, visit the Document Solutions technical web site www.dsd.necunified.com.

Material Data Safety Sheet (MDSS) are available online at www.dsd.necunified.com.

Print drivers are also available online at www.dsd.necunified.com.

 

 

 

 

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