As an Information and Communications Technology (ICT) leader with 120 years of expertise, NEC has leveraged its adaptive solutions to enable individuals and enterprises across a wide spectrum of industries to achieve more flexible, secure and responsive work environments.
As an Information and Communications Technology (ICT) leader for 120 years, NEC enables new approaches to how Communications and IT services are delivered and managed through its field-tested expertise.
Combining innovative capability with a rich Communications and IT portfolio, NEC has provided individuals and enterprises with solutions that cover and enable the full spectrum of business processes for new and improved ways of conducting business.
UNIVERGE SV9000 Series Communications Analyst is an easy-to-use, graphically-oriented software package that captures, monitors and analyzes
telephone calls and trunk usage for single or multiple locations.
It works to provide a clear picture of voice and network activity on converged communications platforms, such as VoIP, hosted PBXs and
hybrid telephone systems.
Enables productivity measurement, cost management and billing creation.
Due to its scalability, uncomplicated licensing and simple to implement upgrades it can grow on an as needed basis.
Use of enterprise-level database standards ensure adaptability while centralized data from multiple phone systems and
locations provide simple and easy reporting across the network.
Optimize trunk usage and allocation of resources, eliminate excess trunk capacity and increase productivity through detailed analysis.
Analyze call traffic
Use of the Traffic Analyst features can help to reduce costs and increase revenue by enabling the efficient allocation of resources, eliminating excess
trunk capacity and enhancing productivity.
Access reports from anywhere
Web reporting enables users to access reporting data from anywhere using just a web browser and internet access.
Provide accurate billing and proof of calls
Client Matter associates group contacts with specific projects and generates billing reports for all calls made to and from these contacts
for the associated project. Using this feature and its reports, businesses can ensure that they are providing precise customer billing with
proof of all calls made.