UNIVERGE® SV9000 Series Communications Analyst

A software communications analyst package

Greater Awareness

UNIVERGE SV9000 Series Communications Analyst is an easy-to-use, graphically-oriented software package that captures, monitors and analyzes telephone calls and trunk usage for single or multiple locations.

It works to provide a clear picture of voice and network activity on converged communications platforms, such as VoIP, hosted PBXs and hybrid telephone systems.

Core Features

Analyze call traffic
Use of the Traffic Analyst features can help to reduce costs and increase revenue by enabling the efficient allocation of resources, eliminating excess trunk capacity and enhancing productivity.

Access reports from anywhere
Web reporting enables users to access reporting data from anywhere using just a web browser and internet access.

Provide accurate billing and proof of calls
Client Matter associates group contacts with specific projects and generates billing reports for all calls made to and from these contacts for the associated project. Using this feature and its reports, businesses can ensure that they are providing precise customer billing with proof of all calls made.

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