A total solution for call recording, documentation and agent evaluation
IP/Digital Call Logger provides an effective way to improve an organization's level of service and to increase return on
investment through the information it provides.
Comprised of IP/Digital desktop units, multiple IP licenses with backoffice software for IP recording, stackable 4-port digital call logging with backoffice software and three pieces of software (IP/Digital Manager, IP/Digital Archiver and IP/Digital Reporter)
these solutions work together to offer a comprehensive call recording and agent evaluation package suitable for enterprises of all sizes.
The IP/Digital Call Logger can be personalized to automatically record all calls or manually controlled to only record
All recordings have full-digital sound quality and are stored on the local PC or network server rather than the telephone system.