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Conferencing & Recording

Conferencing & Recording
NEC's enterprise-grade voice conference and recording solutions provide a simple, efficient way to communicate across remote locations.
 

Conferencing and recording solutions deliver many benefits to the enterprise: productivity through more efficient internal and external communication; reduced need for travel; enhanced organizational control and teamwork; regular contact with remote locations and the opportunity to build positive working relationships with your customers.

 

NEC offers voice conferencing and recording solutions to meet an array of business needs, which include:

 

 

Voice Conferencing

 
Solution Function

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RGA Application Gateway Conference

RGA Application Gateway Conference - the flexible, secure in-house conferencing solution for UNIVERGE SV9100, especially for small, medium and expanding businesses (more)

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Polycom® Series

A vast array of conferencing solutions for the desktop, conference table or conference room. Developed by an NEC strategic partner that is the world leader in voice and video collaboration solutions.

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NEC Meeting Center

A sophisticated, premised-based audio conferencing, web collaboration and mass notification solution for all of NEC’s communication platforms. It provides alternative ways to communicate with customers and colleagues and helps to improve efficiency.

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Voice Recording

 
Solution Function

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Workforce Optimization and Recording Suite

A powerful, comprehensive suite of applications for recording, 360° quality management, workforce management and analytics that easily integrates with all of NEC’s communications platforms and contact center solutions from dvsAnalytics.

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IP/Digital Call Logger

NEC’s IP/Digital Call Logger solution provides a total solution for call recording, documentation and agent evaluation.

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On-Hold Solutions

 
Solution Function

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Audio Emcee II Messaging System

NEC's Audio Emcee II System offers a simple and professional way to communicate with potential and existing customers while they are on-hold.

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