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Conferencing and recording solutions deliver many benefits to the enterprise: productivity through more efficient internal and external communication; reduced need for travel; enhanced organizational control and teamwork; regular contact with remote locations and the opportunity to build positive working relationships with your customers.
NEC offers voice conferencing and recording solutions to meet an array of business needs, which include:
Solution | Function | ||
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NEC Meeting Center | A sophisticated, premises-based audio conferencing, web collaboration and mass notification solution for NEC’s communication platforms. It provides alternative ways to communicate with customers and colleagues and helps to improve efficiency. |
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Solution | Function | ||
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Workforce Optimization and Recording Suite | A powerful, comprehensive suite of applications for recording, 360° quality management, workforce management and analytics that easily integrates with all of NEC’s communications platforms and contact center solutions from dvsAnalytics. |
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IP/Digital Call Logger | NEC’s IP/Digital Call Logger solution provides a total solution for call recording, documentation and agent evaluation. |
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