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Interactive Voice Response

Interactive Voice Response
Customer satisfaction is critical to any company's success.

Efficient communication is a key component to keeping customers satisfied.


NEC’s interactive voice response (IVR) solutions provide the tools companies need to improve customer communication for immediate return on investment.  


Interactive Voice Response

Solution Function

UNIVERGE Appointment Reminder

A simple, cost-effective way for companies to communicate valuable reminders and messages to customers for fewer appointment no shows, better customer satisfaction and increased revenue.  


UNIVERGE SV8100 Broadcast Messaging

Time and resource management are easy when reminders and messages are provided to us.


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