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UNIVERGE® SP350

UNIVERGE<sup>®</sup> SP350

Enabling communication and access to information in real-time.

NEC’s UNIVERGE SP350 SoftPhone unifies communications by embedding voice business processes to bring employees the instant communications and information they require. This versatile communications tool offers an extensive array of high-quality video, audio, voice and text features.

 

The SP350 SoftPhone is a multimedia IP phone installed on a personal computer or laptop. It delivers high-quality voice communications using a USB-connected headset/handset. Employees can use it as a primary desktop telephone, as a supplemental desktop telephone or as a remote/telecommuting device.

 

When linked together across an NEC IP network, SP350 users can collaborate and interact with each other in a variety of innovative ways:

  • Audio and videoconferencing - offers easy set-up and participation in conference calls
  • Presence - provides the status of the users who are trying to be reached before a call is placed
  • Document sharing:
    • Permits users to share up to 16 files
    • Provides the capability to write in text or insert graphics on a shared document
    • Allows users to save inserted text/graphics
  • Markup pen - enables users to redline a portion of a shared document
  • Whiteboard - gives users the ability to review, create and update graphic designs in real-time
  • Instant Message/Chat - helps users correspond in real time
  • File Transfer - provides an easy method to send one or more files
  • Call Log - enables employees to store information about outgoing/incoming calls and missed calls, as well as files on any recorded calls
  • Call Record - helps users keep a recording of calls as well as measure performance, improve training, ensure compliance and evaluate overall performance
 

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