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Solutions & Services

Solutions & Services
  • One of the longest running suppliers of communications equipment without a change in ownership
  • 6 decades of research/development, manufacturing and deployment experience
  • A proven global provider of network solutions, directly and through a network of authorized integrators

Engineering, Installation and Customer Support

We are continuously upgrading the capabilities of existing systems to their absolute peak of efficiency. Our management philosophy is more of being proactive to innovation, which ensures that the right idea is implemented at the right time.  Not only that, in order to satisfy and comply with the needs of each customer, NEC's commitment in a project includes everything from planning and implementation to a full complement of customer support such as testing, training, operation and maintenance.

Everything just doesn't end there! We don't wash our hands of the project after the hardware has been installed, we follow through with comprehensive hands-on services. This on-going support assures the customer of a better service and a stable system.  Years of experience as a world leader in communications mean that NEC offers the finest designs for new systems, as well as logistics support for the existing systems. Whatever your needs are, you can count on NEC's worldwide reputation for reliable and proactive customer service.

 

System Design Consultation

  • Detailed assessment of customer's requirement
  • Designing proposals and networks covering the customers current and future needs
  • Link analysis and path profiling in accordance with FCC regulations
  • Evaluation of site location plan considering the line of site of microwave path
  • RF interference analysis
  • Antenna height and location
  • Local regulation review
  • Consultation of frequency coordination

System and Network Implementation

  • Factory Testing
  • Quality inspection test ensuring customer's requirements
  • Delivery to customer-specified places implementing powerful and safe logistics support
  • Site construction including access road, tower erection, etc. by highly qualified local contractors
  • Equipment installation and testing by highly qualified engineers

Professional Maintenance Support

  • e-Help desk
  • Regional and local support centers
  • Network Enhancement / Optimization
  • Performance Monitoring / Analysis

Training

  • On-site and class room training to impart the knowledge to customer's staff enabling them to be efficient in operating the equipment
  • Covers equipment and system operation as well as guide to troubleshooting and maintenance

 

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