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NEC Communications & Networking Support

Get support tools and resources for all NEC voice, data, video, wireless and security solutions. This includes the NEC UNIVERGE® family of products, its software and hardware based communications platforms, as well as a host of other applications, services and solutions.  



Service & Support Contact

North America


( USA & Canada )


UNIVERGE Customer Support

Customer Technical Support & Assistance

NEC’s National Technical Support Center (NTAC) provides end-to-end support services to direct-purchase customers as well as authorized NEC dealers and provides every aspect of our customers’ information and communications networks. More


Customer Product Support & Resources

NEC offers a wide array of support tools and documents to help our customers fully leverage and benefit from their NEC solutions and services. More


NEC Users Group

NEC Users Groups is a forum for NEC customers throughout the United States and Canada where it is possible to share information and ideas, learn about the company’s products and services and contribute to the development of NEC products. More



UNIVERGE Channel Partner Support

Partner Product Support

Provides a full breadth of support tools and resources for NEC voice platforms, including the NEC UNIVERGE SV8000 series as well as the UNIVERGE 3C communications platforms and their associated applications and solutions.  More

Partner Support & Assistance

The National Technical Assistance Center (NTAC) provides registered users with accessibility to sales and technical support information, software downloads, knowledge base and a quick-stop helpdesk for general inquiries and information.  More

Partner Training

The NEC Training Center offers industry-recognized technical and sales training and certifications to ensure our channel partners, their sales force and operations staff are ready to compete across all vertical and horizontal vertical markets. More


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Partners & Dealers