This is the top of the page.
Jump to main content.

Please note that JavaScript and style sheet are used in this website,
Due to unadaptability of the style sheet with the browser used in your computer, pages may not look as original.
Even in such a case, however, the contents can be used safely.

Orchestrating a brighter world


  1. Home
  2. Support
  3. Customer
  4. Customer Technical Support & Assistance

Customer Technical Support & Assistance

NEC's mission is to provide customers with world-class, end-to-end support for every aspect of their communications network. From design and implementation to integration, maintenance and network upgrades, we provide a staff of experienced technical professionals and state-of-the art resources to support every aspect of your communications network. Add to this our direct expertise of NEC, Cisco and other third-party technologies and customer get a world-class infrastructure, expert support and faster technical-issue resolution.


National Technical Assistance Center (NTAC)

NEC’s NTAC provides helps keep your business running smoothly by providing exceptional support services to protect your technology investment 24 hours a day, seven days a week, 365 days a year. The NTAC is comprised of experienced representatives who support direct customers and authorized dealers that utilize various support services.


RESOLVE Plus Program

The RESOLVE PLUS Program provides customers with direct access to NTAC for engineering support for NEC platforms. The program also provides support for software applications through NEC’s Software Assurance Program.



Top of this page

Partners & Dealers