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Customer Technical Support & Assistance

NEC's mission is to provide customers with world-class, end-to-end support for every aspect of their communications network. From design and implementation to integration, maintenance and network upgrades, we provide a staff of experienced technical professionals and state-of-the art resources to support every aspect of your communications network. Add to this our direct expertise of NEC, and other third-party technologies and customer get a world-class infrastructure, expert support and faster technical-issue resolution.


National Technical Assistance Center (NTAC)

NEC’s NTAC provides helps keep your business running smoothly by providing exceptional support services to protect your technology investment 24 hours a day, seven days a week, 365 days a year. The NTAC is comprised of experienced representatives who support direct customers and authorized dealers that utilize various support services.


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