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NEC IT Platforms Support

NEC provides support tools and resources for all IT platforms and solutions. This includes the NEC Express5800 family of server products, NEC ExpressCluster (high-availability & disaster recovery) software, NEC SANS and HYDRAstor storage platforms, NEC ProgrammableFlow as well as NEC Virtual PC Center (VPCC) solutions.

 

Technical Support:

NEC provides end-to-end support services for all aspect of our IT platforms and solutions.  NEC’s team of engineers and technical support experts handle a wide range of issues from troubleshooting and hardware replacement to third-tier escalation. 

 

Service & Support Contacts

Enterprise Software

1-877-632-0064

Email Support

ProgrammableFlow

1-877-632-0064

Email Support

Servers

1-877-632-0064

Email Support

Storage: SAN

1-877-632-0064

Email Support

Storage: HYDRAstor

1-877-632-0064

Email Support

Virtual PC Center (VPCC)

1-877-632-0064

Email Support

 

Service & Support Contacts

Biometrics

1-800-777-2347

Email Support

 

Access technical support online here.

 

 

Product-Related Support & Resources

NEC offers a wide array of support tools and documents to help our customers fully leverage and benefit from their NEC solutions and services. 

 

Support & Resources

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