As an Information and Communications Technology (ICT) leader with 120 years of expertise, NEC has leveraged its adaptive solutions to enable individuals and enterprises across a wide spectrum of industries to achieve more flexible, secure and responsive work environments.
As an Information and Communications Technology (ICT) leader for 120 years, NEC enables new approaches to how Communications and IT services are delivered and managed through its field-tested expertise.
Combining innovative capability with a rich Communications and IT portfolio, NEC has provided individuals and enterprises with solutions that cover and enable the full spectrum of business processes for new and improved ways of conducting business.
One comprehensive customizable unified communications solution
NEC's UC Application Platform, the UNIVERGE® OW5000, sets the foundation for a robust set of unified communications (UC) applications.
With this standards-based solution companies gain the ability to integrate our UC Desktop Client, UC Agent, UC Emergency On-Site Notification, UC Attendant and UC
Mobility solutions as needed and our UC Manager as a single point of entry and administration.
The result is greater efficiency and heighten productivity made possible through the convergence of communications channels and business
UC Application Platform can also be used to
Fuse UC applications with third-party solutions and products.
Equip applications with rich presence, instant messaging and group chat.
Create communication-enabled business processes.
Use APIs and web services for improved interoperability and simplified development.
Deliver queue-specific stats and information directly to agents' desktops.
Route callers to the most appropriate department faster.