UC Application Platform

One comprehensive customizable unified communications solution

Extensive Capabilities

NEC's UC Application Platform, the UNIVERGE® OW5000, sets the foundation for a robust set of unified communications (UC) applications.
With this standards-based solution companies gain the ability to integrate our UC Desktop Client, UC Agent, UC Emergency On-Site Notification, UC Attendant and UC Mobility solutions as needed and our UC Manager as a single point of entry and administration.

The result is greater efficiency and heighten productivity made possible through the convergence of communications channels and business processes.

UC Application Platform can also be used to

Fuse UC applications with third-party solutions and products.
Equip applications with rich presence, instant messaging and group chat.
Create communication-enabled business processes.
Use APIs and web services for improved interoperability and simplified development.
Deliver queue-specific stats and information directly to agents' desktops.
Route callers to the most appropriate department faster.