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Unified Messaging - UNIVERGE® InMail

Unified Messaging - UNIVERGE<sup>®</sup> InMail

Small and medium-sized businesses cannot afford to incorrectly route calls, lose messages or make customers stay on hold for an extended period of time.

NEC's UNIVERGE InMail is the ideal solution for small and medium-sized businesses that want to ensure all callers can quickly and reliably reach the people and information they seek.

 

It is an embedded solution for NEC's UNIVERGE SV9100 unified communication solution that provides digitally-integrated voice messaging capabilities and automated attendant features. With SV9100's InMail, an SMB can achieve its communication needs now and well into the future.

 

With UNIVERGE InMail:

 

  • Improve customer satisfaction by ensuring customer calls get routed to the appropriate person and are answered quickly and efficiently
  • Increase employee productivity by helping employees better manage their messages and calls
  • Benefit from an intuitive user-interface which simplifies employees’ learning curve through a step-by-step guide with pre-recorded voice prompts
  • Installation, setup and maintenance is simplified through its online Windows-based PC Pro centralized HTML-based programming access with easy-to-follow wizards that streamline programming
  • Share one voicemail system between two or more communication systems so employees can access voice mail from any location and configuration costs can be reduced
  • Integrate seamlessly with UC Desktop Suite Client for quick and easy access to messages
 

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