NEC- Orchestrating a brighter world

Taking Travel
To New Heights

Digital ID creates a seamless, touchless
journey from reservation to destination

NEC I:Delight

NEC I:Delight is a complete Digital ID management platform that enables touchless traveler verification and secure transactions.

Top 5 reasons airports and airlines deploy NEC I:Delight:

  • Safety for travelers and employees alike, verifying identity with face masks in place

  • Efficiency enabled by processing passengers faster with fewer touches and interactions

  • Interoperability with existing technologies at airports, as well as iOS and Android apps

  • Scalability to expand capabilities, including beyond the airport to car rental and hotels

  • Privacy controlled by passengers who opt in and choose how their Digital IDs are used






Clear The Way To Convenience - With NEC I:Delight & SITA Smart Path

NEC and SITA have come together to develop market-leading solutions that enable a secure walk-through travel experience at airports, leveraging NEC's I:Delight identity management platform together with SITA Smart Path and SITA Flex. This solution allows passengers to use their digital identity on their mobile phone whenever they travel at each step in the journey. Passengers will use their biometric identity to check-in, make payments, drop their bag, as well as pass through security, immigration and boarding by simply scanning their face at each step.

Learn more about how NEC and SITA can deliver the next step in passenger processing.






Analyze to Optimize - Connect airport data to refine intertwined operations.

Explore how KMD - an NEC company - enables better planning with business intelligence software designed for the airline industry. Quick to implement and easy to use and maintain, the solution works by capturing, integrating and connecting relevant data sources for better informed decisions that ease employee stress, improve customer satisfaction and identify areas for increase profitability. NEC Aviation Analytics is already assisting airports in Europe with data-drive transformation.





NEC I:Delight in action today


"First and foremost, it will offer a seamless customer experience. Second, it will offer the hygiene safety experience that customers are expecting coming out of the coronavirus crisis. But importantly, for many, many airports, infrastructural constraints have been a problem. And biometrics solutions will take away some of those infrastructural concerns."

Jeffrey Goh, CEO, Star Alliance

Ideal Solutions, Ready to Deploy

Passengers who enroll choose who can access their Digital ID, travel information and any linked payment accounts for expedited processing throughout the terminal and beyond.

  • Baggage check

  • Security verification

  • Retail biometric payment

  • VIP lounge access

  • Wayfinding

  • E-gate boarding

  • Coming soon: car rental, hotel check-in and more

Face Identification

Keep protective face coverings in place. NEC's advanced algorithm will identify enrolled travelers by the portion of face visible above their masks.

It takes just a second to process an image after the traveler approaches a camera stand. Travel documents linked to the encrypted Digital ID authenticate the passenger and green light their journey.

Each solution is developed to accommodate privacy requirements of each vendor and applicable local or national regulations. The system has been designed in compliance with data protection laws, with minimal personal data safely stored within the platform.

ESSENTIAL: NEC I:Delight uses top-rated biometrics from
National Institute of Standards and Technology (NIST)


Ready to improve your travel experience?