Server: Professional Services

Server Professional Services

Committed to delivering great reliability
and efficiency

Server Professional Services

Direction & Results

The NEC Server Professional Services team works to deliver cost effective and high availability solutions.
Whether in need of technical support to expand, remotely manage, monitor or secure data and critical infrastructure, our server services are customizable for near- and long-term growth and performance.

Accredited Qualifications

Being certified by the International Association of Cloud Computing & Managed Service Providers (MSPAlliance) Managed Services Accreditation Program is a testament to the world-class managed IT services that NEC delivers.

Many of our engineers and personnel are also Information Technology Infrastructure Library (ITIL) certified. ITIL offers a framework of best practices in the delivery of high quality IT services and outlines management procedures that help businesses achieve optimal financial and operational value from their IT operations.

Our Server Professional Services

Assess / Plan / Design
We evaluate existing infrastructure through thorough system assessments and interview discovery sessions to arrive at recommendations on how best to improve system efficiency and on-going dependability. This approach enables our customers to review key objectives in comparison to infrastructure health and capabilities and make beneficial changes with confidence.

Our broad services portfolio consists of:


Assessments
Continuity and reliability
Expansion feasibility
Redundancy capability
Security aptitude
Future viability

Planning & Design
Processor speed and utilization
Operating system type, version and setting
Disk IO, speed and utilization
Application performance
Current system settings, hardware configuration plus other physical attributes

Management / Implementation

Our remote management and monitoring services as well as our implementation services allow our customers to achieve more than infrastructure capable of operating in a variety of configurations. These services also help to deliver the resilience and responsiveness needed to operation efficiently while providing essential control, security and support.

With a range of warranty and maintenance support options, our certified technical engineers can also provide the skills and experience to help lower the risk and disruption associated with complex system operations. Also by monitoring a company's network and communications infrastructure, NEC can act as a single point of contact and work as the intermediate in escalating required maintenance with third-party providers.

We have the ability to deliver:


Remote Management
IT infrastructure
Wireless LAN
TDM and hybrid telephony
IP telephony
Contact center and unified communications
Proactive VoIP quality of service Monitoring based on mean opinion score (MOS)
Digital signage
Server and application monitoring

Implementation Services
SQL consolidation assessment
Data migration and consolidation
System rollouts, implementation and upgrades
Project management
Data center upgrades, consolidations and migration
Disaster recovery
Business continuity planning/ implementation

Remote Management Options

To satisfy the requirements of our customers in the best way possible, we offer the flexibility of three service levels in remote management.

Monitoring
Designed for an enterprise that has skilled resources and bandwidth to perform all troubleshooting of events, as well as the necessary moves, adds and changes, but want to augment their capabilities by taking advantage of the best-in-class tools, notifications and reports provided by NEC and its web portal.
Essential Management
Designed for an enterprise that has the skilled resources to perform the moves, adds and changes, but lack the time to perform remote troubleshooting and resolution and want to augment their operations with NEC's proactive monitors, remote troubleshooting, remote resolutions and dispatch capabilities when onsite attention is required.
Comprehensive Management
Designed for an enterprise that has have the skills or the time to perform remote troubleshooting and resolution, nor do they handle moves, adds and changes and need to extend their IT capabilities by utilizing NEC's remote expertise, tools and processes - as well as enjoying the potential savings the managed services can offer.


Fault Tolerant Fast Track

The high availability and continuous processing capabilities of NEC's Express5800 Fault Tolerant (FT) servers make it a dependable platform for mission critical applications. Modular hardware redundancy provides up to 99.999% uptime for affordable high availability in business critical environments.

For companies in need of fast track deployment, NEC offers rapid deployment of our NEC Express5800 FT server running Microsoft Exchange or Microsoft SQL Server. This service helps to ensure that mission critical systems are quickly protected with a completely redundant system while providing the services required to review, design and implement a customized solution based on NEC and industry best practices.

What Makes NEC So Dependable

As a global technology leader for more than 117 years, we have proven our ability to anticipate and meet market needs, to demonstrate technical excellence and to build a dependable and enduring business model based on NEC's primary mission, to help orchestrate a brighter world.

Our longevity reflects our ability to build long term relationships with our smart enterprise customers by aligning our solutions with strategic business objectives and deliver results that make life simpler, safer and better.

Questions?

What can our expertise do for your organization?

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