RAY BAUM's Act Compliance
Created to ensure faster and more accurate responses to 911 calls, Section 506 of the RAY BAUM's Act requires that all Multi-Line Telephone Systems (referred to as MLTS) provide a
"dispatchable location" on all emergency 911 calls. A dispatchable location is defined not only as the street address of the 911 calling party, but also must include
additional information such as room number, floor number, or similar information necessary to adequately identify the location of the calling party.
NEC as a manufacturer of MLTS products has the responsibility to ensure all new NEC platform shipments are capable of providing dispatchable location data. NEC has
committed to meeting the requirements for all current platform models prior to the RAY BAUM's Act compliance date of January 6, 2021 for on-premise "fixed telephony"
In order to provide dispatchable location information, the current NEC platforms noted in the table below may be upgraded to the latest software version made available as
indicated. All UNIVERGE SV9000 and UNIVERGE 3C platforms require active Software Assurance (SWA) to upgrade to the latest software.
All NEC platforms must also support SIP Trunking in order to deliver dispatchable location information. If your platform does not currently support SIP Trunking, NEC can
provide the necessary hardware and licensing to support SIP trunks. NEC's UNIVERGE BLUE SIP TRUNKING offering will be fully tested and certified to support dispatchable
location with all current platforms (SL2100, UNIVERGE SV9100 with CP20, SV9300, SV9500 and UNIVERGE 3C).
Release Schedules for RAY BAUM's Compliance
(Minimum software requirements)
SL2100 - GA November
SV9100 - GA November
CPU Model CP20 only, CP10 is not supported
UNIVERGE 3C - GA November
Software Version 10.0
SV9300 - GA December
SV9500 - GA December
Legacy Platforms: SV8x00, SL1100 and earlier NEC voice platforms are not compliant with, nor can they be upgraded without migration to provide dispatchable location
While the FCC does not explicitly require legacy devices or currently installed systems, including those using non-SIP Trunk types (Analog Loop Start, T1, PRI etc.) to be
retrofitted to meet compliance, NEC strongly recommends that customers migrate legacy platforms to meet these new requirements to provide a safe environment for employees,
customers, and visitors, and avoid any potential liability related to 911 calls. Customers with legacy platforms should contact their NEC representative to explore
migration options as soon as possible.