Press Releases

NEC Announces General Availability of All-New UNIVERGE BLUE® CLOUD SERVICES Agency Partner Model

This introduction completes the partner model trilogy of the industry's most channel-friendly go-to-market options with an easy entry to the cloud while empowering partners to maintain ownership of their customer relationships

Irving, Texas - July 9, 2020 - NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications, networking and biometric solutions, is announcing the general availability of the new generation of NEC UNIVERGE BLUE CLOUD SERVICES Agency Partner Model.

NEC offers the most flexible, channel-friendly go-to-market strategy in the industry with three unique channel partner models: Agency, Revenue Share or Customer Ownership. NEC empowers its partners to have complete ownership over their customer relationships by providing partners with the tools needed to be successful from quote to cash.

"NEC prides itself on building strong relationships with our channel partner community and is committed to delivering true innovation," said Marc Hebner, Vice President, Channel, NEC Corporation of America. "As a growing number of businesses continue to transition to a remote workforce, this new model couldn't arrive at a better time. The Agency Partner Model provides our partners with an easy entry to the cloud at a minimum investment, creating new opportunities for our partners to earn increased revenue and build deeper customer relationships."

NEC's BLUE CLOUD SERVICES provides customers and partners with a frictionless, comprehensive and enhanced set of fully integrated, cloud-based "as a Service" solutions. This includes UNIVERGE BLUE® CONNECT, a fully integrated cloud-based Unified Communications as a Service (UCaaS) and Collaboration platform, and UNIVERGE BLUE® ENGAGE, a Contact Center as a Service (CCaaS) solution that provides basic to complete omnichannel services to optimize customer business operations.

NEC's Agency Partner Model is designed specifically for partners who want to sell a cloud solution, collect a commission and quickly move on to the next sale. Agency partners benefit from:

  • No investment to launch
  • Easy entry to cloud business
  • No requirements for collection, back office and technical support

  • Additionally, end-user customers benefit from best-in-class, direct support delivered by NEC. When partners choose the Agency model, NEC provides all the support for deployment, configuration, technical support, and invoicing to ensure partners are successful and customers are always satisfied.

    UNIVERGE BLUE CLOUD SERVICES are generally available in the U.S. and Canada, with additional plans for global expansion during 2020 that will ultimately include partners around the globe by 2021.

    Business leaders interested in learning more about the solution can do so by visiting or contacting NEC at

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    About NEC Corporation of America
    NEC Corporation of America (NEC) is a leading technology integrator providing solutions that improve the way people work and communicate. NEC delivers integrated Solutions for Society that are aligned with our customers' priorities to create new value for people, businesses and society, with a special focus on safety, security and efficiency. We deliver one of the industry's strongest and most innovative portfolios of communications, analytics, security, biometrics and technology solutions that unleash customers' productivity potential. Through these solutions, NEC combines its best-in-class solutions and technology, and leverages a robust partner ecosystem to solve today's most complex business problems. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with a presence in 160 countries and $29 billion in revenues.

    © 2020 NEC Corporation. NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned are the trademarks of their respective owners.

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