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NEC's UNIVERGE INTEGRATION PLATFORM Empowers Enterprises to Dynamically Design, Manage & Streamline Workflows Across an Organization

This innovative solution accelerates an organization's agility by being able to quickly and easily integrate new applications into business processes

IRVING, TX (USA), HILVERSUM (The Netherlands) - May 5, 2022 - NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications, and networking solutions, today announced the introduction of the UNIVERGE INTEGRATION PLATFORM (UIP) intelligent software that enables Smart Enterprises to easily and flexibly design, manage and streamline customized workflows through simple Drag & Drop actions, interconnecting disparate systems, integrating applications, data, devices, and services.

The ultimate key to interconnecting disparate systems and processes
Work has changed and customers, employees and partners demand ever shorter response times, faster innovation and higher service levels. Smart Enterprises adopt digital strategies to create rich and connected experiences that respond to these rising expectations.

UIP interconnects disparate systems to become one's own centrally managed application network. It seamlessly bridges IT and communications infrastructures and integrates applications, data sources, devices and services - whether in the cloud or on-premises. Addressing key business needs, the platform:

  • Physically connects network devices, terminals and sensors.
  • Enables teams to design customized workflows that fully align with business processes through the intelligent graphic user interface.
  • Defines events as a trigger in real-time or scheduled, resulting in multiple follow-up actions, including commands to other systems.
Deploy new services easily
"UNIVERGE INTEGRATION PLATFORM connects any application and data source and enables complete API management - whether in the cloud, on-premises, or hybrid environment," said Shruti Jindal, Product Manager at NEC Enterprise Communications Technologies.

Doing so boosts employee engagement, customer satisfaction, and a company's state-of-the-art reputation. It empowers organizations today with a powerful platform for further innovation and new services.

Easy workflow customization
"UNIVERGE INTEGRATION PLATFORM enables customers to easily design and implement business workflows without needing a developer or integrator. It helps navigate the complex business logic needed in developing workflows that make everything run seamlessly. The Workflow Designer enables you to easily configure what you want the UIP to do when a workflow instance is started," added Jindal.

NEC has over 50 adapters in place, including standard adapters for Unified Communications (UC) and biometrics, as well as for popular platforms such as Salesforce, Twitter, Amazon and Microsoft.

Choice of delivery model
UIP comes in the model and delivery of one's choice. Customers can choose from either a System Integration (SI) model or a Custom Package model. The SI delivery model provides the UIP system suited for customers who want to build custom integrations with scope outside of predefined use cases.

A Custom Package model comes bundled with required resources, licenses and configuration for a specific use case. Each use case solves a defined business need, such as Microsoft Teams Dual Ringing and Bot Call Pop Up. Use cases and user licenses can be added at any time to keep up with growing business. Both models can be either hosted on-premises or from the cloud.

Experience the Future of Work
By deploying NEC's latest solutions, Smart Enterprises can transform to accommodate for a hybrid, flexible and right-sized working environment and ensure the safety, wellbeing and convenience of staff and guests on-premises. In doing so they do not only make office visits a welcoming, pleasant, and secure experience, but also create opportunities to decrease facility operational costs.

NEC Smart Workspace brings advanced applications and real-time data together to provide an automated, frictionless service that enables secure, seamless, safe working, and a welcoming customer experience with smooth interaction across office locations, campuses, hotels, and events centers.

NEC Smart Workspace components can be deployed individually or as a complete solution set and can draw on the UNIVERGE INTEGRATION PLATFORM to dynamically design, manage and streamline customized workflows across an organization.

About NEC Corporation of America
NEC Corporation of America (NEC) is a leading technology integrator providing solutions that improve the way people work and communicate. NEC delivers integrated Solutions for Society that are aligned with our customers' priorities to create new value for people, businesses, and society, with a special focus on safety, security, and efficiency. We deliver one of the industry's strongest and most innovative portfolios of communications, analytics, security, biometrics, and technology solutions that unleash customers' productivity potential. Through these solutions, NEC combines its best-in-class solutions and technology and leverages a robust partner ecosystem to solve today's most complex business problems. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with a presence in 140 countries and $29.5 billion in revenues.

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