As an Information and Communications Technology (ICT) leader with 120 years of expertise, NEC has leveraged its adaptive solutions to enable individuals and enterprises across a wide spectrum of industries to achieve more flexible, secure and responsive work environments.
As an Information and Communications Technology (ICT) leader for 120 years, NEC enables new approaches to how Communications and IT services are delivered and managed through its field-tested expertise.
Combining innovative capability with a rich Communications and IT portfolio, NEC has provided individuals and enterprises with solutions that cover and enable the full spectrum of business processes for new and improved ways of conducting business.
Powerful support for front- and back-office functions
With an extensive set of features the UNIVERGE SV9100 Hospitality Management supports advanced messaging capability to improve
staff productivity and elevate the guest experience.
This application can be customized to allow specific applications to be integrated with business processes based on specialized roles
within an organization. It is even compatible with property management systems (PMS) through a PMS Interface (PMSI) in support of a
range of core front- and back-office functions.
Range of Capabilities
A customized experience is made possible with the following key features:
Property management system integration
Hotel/motel front desk instrument
Message-waiting lamp services
Room-to-room call restriction
Toll restriction check-in mode
Toll restriction change-guest station
Automatically set room status on check-out
View current room status via web pro/phone pro
Room status printout
Do not disturb-hotel/motel
Do not disturb-system
Helps staff save time and lower operational expenses while providing guests responsive,
high-end services. Efficiently integrates with property management systems to help streamline
and coordinate communications.
Using PMSI can help support and control many essential front- and back-office functions.
Integrates with UNIVERGE UM8000-Mail to enable guests to add, delete, change and confirm their personal greetings and
wake up calls. Internal communications are also enhanced by a feature that simultaneously broadcasts messaging to the entire hotel staff.
Supports VoIP telephones, traditional Time Division Multiplex (TDM) telephones or a combination of both VoIP and TDM
telephones. Corded, cordless or even wireless telephones can be selected to meet any guest or staff requirements.