Support Services

NEC IT Platforms & IT Solutions

Customer Technical Support & Assistance

NEC provides end-to-end support services for all aspects of our IT platforms and IT solutions.
NEC's team of engineers and technology support personnel is able to handle a range of issues from troubleshooting and hardware replacement to third-tier escalation.

NEC IT support representatives can be reach at 877-632-0064
or by email at

Support coverage includes the following NEC solutions:
Enterprise Software / ProgrammableFlow (SND) / Servers / Storage (SAN & HYDRAstor)

Product-Related Support & Resources

NEC Corporation of America also offers support tools and documents to help our customers fully leverage and benefit from their NEC solutions.

This online repository is available 24 hours a day, seven days a week, 365 days a year
and cover the following NEC product lines.


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