Hybrid communications for today's workforce


Cultivating Enhanced Experiences & Workplace Efficiencies

NEC's UNIVERGE SV9500 hybrid communications solution creates a smart work environment with flexible communications and collaboration options that easily adapt to a wide range of situations. The result is a highly-connected organization able to work together and use internal resources to respond more effectively to organizational and customer demands.

Achieving A Virtualized Workplace

With a suite of applications and feature-rich services that can be easily scaled according to organization needs, the SV9500 makes it simple and intuitive to connect with colleagues, customers and even business partners without delay or loss of capability virtually from anywhere, at any time and on any device.


The SV9500 offers

  • 100+ enterprise-grade features and five nine's reliability along with plenty of capacity for growth.
  • Powerful cloud-based Unified Communications which delivers team chat, video conferencing, secure file sync/share and inbound and outbound calling from virtually wherever via desktop and mobile apps.
  • Productivity-enhancing tools to allow a hybrid workforce to get work done from any setting - in the office, at home or anywhere in between.
  • A comprehensive cloud-based multi-channel contact center solution which makes each customer interaction quick, easy and effective.
  • Administrative and cost management tools for the insight the organization requires.
  • Centralized configuration and management for ease of deployment and maintenance.
  • A variety of compatible desktop, handset and mobile devices for a fully equipped workforce.
  • Simplified user licensing for ease of use and budgeting.
  • A virtualized software model for expanded capabilities.
  • The SV9500SE model that brings the power and abilities of the SV9500 to smaller-size organizations.
  • A trusted partner who can fully support dynamic communications and collaboration.

Hybrid Communications Made Simple

When combined with UNIVERGE BLUE® CONNECT BRIDGE, the SV9500 can be extended to the cloud for powerful unified communications tools that keep employees connected, engaged, and productive and able to take care of customers and move business forward regardless of location ... whether in the office, at home or anywhere in between.

UNIVERGE BLUE CONNECT BRIDGE's integration with the SV9500 enables cloud-based voice via desktop and mobile apps and provides real-time audio and video conferencing, team chat, and file sharing, syncing and backup for an all-in-one communications experience from any location ... bridging the best of both worlds together.


Flexible Deployment Options

With the choice of full redundancy appliance server, virtualized software and enterprise (SE) server models, the SV9500 can be structured and right-sized to support and maintain optimal functionality tailored to existing and evolving requirements.

Future-proof Investment

Expandable to 16,000 IP extensions within a single system and up to 192,000 IP extensions in a networked system, equipped with SIP and ISDN signaling protocol and access to the latest communications technology ensures the SV9500's sustained relevance. Plus, it integrates seamlessly with UNIVERGE BLUE CONNECT BRIDGE which future proofs your technology by bridging it to the cloud.

Assured On-Demand Service

Network session border controls, mobile desktop call transfer, single number reach and Apple® iPhone®, iPad® and Android™ compatibility lets the SV9500 deliver secure and uninterrupted accessibility from virtually anywhere, at any time and on any device.

Ease of Management

Simple integration, intuitive customizable interface and a centralized system able to support a broad range of productivity-enhancing applications and services makes the SV9500 a robust tool that is easy to support and maintain.

Pennsylvania Department of Corrections (PADOC)

Achieving greater safety, connectivity and productivity with a customized approach to communications and accessibility

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