Smart Guest Check-In

Simplifying the guests' check-in and check-out experience

Self-Management Made Easy

Smart Guest Check-in is a software solution that delivers a favorable first and last impression by allowing guests to effortlessly self-manage checking into and out at a property. Easy-to-use and completely automated, the solution's intuitive interface allows for a fully customizable experience that supports both proprietary branding and a complete array of check-in and check-out functions.

Smart Guest Check-In includes:

  • A touch screen interface customizable with property logo and background images.
  • A choice of interface languages and color schemes.
  • Highly intuitive step-by-step screen instructions.
  • A choice of check-in and check-out processes special to a property and customer requirements.
  • The ability to promote and allow guests to purchase additional property services prior to completing check-in.
  • Early arrival check-in before allowed time.
  • Seamless check-out including invoice review, key drop and the choice of email, text or printed receipt.
Smart Guest Check-In
Smart Guest Check-In

An Integrated Approach

Additional features when integrated with NEC's UNIVERGE® Integration Platform include:

  • Seamless integration with Property management Systems (PMS).
  • Face recognition and passport/government-issued identification verification.
  • Automated credit card payments when attached to an appropriate payment terminal.
  • Encoded door key cards based on room assignment when a door key encoder is attached.

Insightful Reports

With Smart Guest Check-In, property occupancy and billing details become effortlessly accessible.
  • The Kiosk Position report centralizes such pertinent information as guest name, check-in date, visit status, room number, room type, department data, room nights and number of rooms.
  • The Cashier Report provides a comprehensive look at financial transactions by list information related to a guest's stay, such as name, room number, arrival and departure dates, payment type, transaction amount and confirmation number.

Questions?

How can Smart Guest Check-in improve your guest experience?

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