Frankfurt, Germany - July 26, 2019 - Star Alliance, the world's largest airline
alliance, and NEC Corporation, global leader in IT, network and biometric technologies, today signed a partnership agreement to develop a
biometric data-based identification platform that will significantly improve the travel experience for frequent flyer program customers of Star
Alliance member airlines.
The interoperable platform advances the Star Alliance and NEC strategic vision of delivering a seamless customer journey, while strengthening loyalty
value proposition within the travel ecosystem.
Once implemented, Star Alliance customers who opt-in to biometrics will have a seamless and hands-free passenger experience, allowing them
to pass through curb-to-gate touchpoints within airports, such as check-in kiosks, bag-drop, lounges, and boarding gates, which
traditionally require both a passport and boarding pass, by using a secure identity management solution featuring facial recognition
Moreover, the platform will help airports and the Star Alliance member airlines to increase operational efficiency.
The service will be available to customers who are enrolled in one of the Star Alliance frequent flyer programs and who have authorized the
use of their biometric data.
How does it work?
With a few easy steps on their mobile device, customers will have the option to enrol in the new platform using industry-leading security
technology. They only need to enrol once and can then use their biometrics data multiple times at biometrics touchpoints of any participating
airport whenever they travel with a Star Alliance member airline.
Personal data, such as photo and other identification details, are encrypted and safely stored within the platform. From the outset, the
system has been designed in compliance with applicable data protection laws making use of the latest facial recognition technology.
Personal data will only be processed with the consent of the passenger. Passengers may be required to show their passport during security
and immigration procedures.
Jeffrey Goh, CEO Star Alliance said: "In NEC, we have found a strong partner who shares our vision of a seamless travel experience for air
travelers. At Star Alliance we are committed to making the customer journey better, and this strategic partnership with NEC will help us
make the way from curb to gate to aircraft a much simpler, yet innovative experience for our customers."
Takashi Niino, President and CEO of NEC Corporation, added: "NEC is pleased to join forces with Star Alliance to bring an improved cross
terminal customer experience. Facial recognition is truly revolutionizing the airline industry and making flying more enjoyable, just as
it was always intended. In support of this partnership, similar to our implementations in United States, Singapore, Hong Kong and Japan,
NEC will mobilize its global resources and provide local assistance to each of the member airlines to leverage this secure, interoperable
platform and rapidly bring our common vision to reality."
Star Alliance and NEC aim to introduce the first biometric solution at a Star Alliance airport hub by the first quarter of 2020.
About Star Alliance
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and
seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air
Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines
are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca
Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa,
Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines and
United. Overall, the Star Alliance network currently offers more than 19,000 daily flights to over 1,300 airports in 194 countries.
Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.
Further information can be obtained via:
Twitter: @staralliance twitter.com/staralliance
About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. The NEC
Group globally provides "Solutions for Society" that promote the safety, security, efficiency and equality of society. Under the company's
corporate message of "Orchestrating a brighter world," NEC aims to help solve a wide range of challenging issues and to create new social
value for the changing world of tomorrow. For more information, visit NEC at https://www.nec.com.
© 2019 NEC Corporation. NEC is a registered trademark of NEC Corporation. All Rights Reserved.
Other product or service marks mentioned are the trademarks of their respective owners.
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