Facial Recognition: Customer Experience
Advanced Recognition Systems   >   Customer Experience

Transforming The Customer Experience

Advanced recognition systems that make
everyday experiences more secure,
personalized and frictionless

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Customer Experience
Consumer Identity Services

NEC I:Delight Provides Consumer Identity Services To Provide Enhanced Customer Experiences

Streamline physical and digital identities into a single ecosystem with NEC I:Delight. Our highly secure and scalable identity management platform, creates a seamless, secure, and straightforward digital experience. With NEC I:Delight, the consumer maintains and manages their Digital ID and its uses, to make everyday interactions touchless, simpler and more satisfying.

Learn more about how the platform can provide long-term value and transform the customer experience for your business.

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Improving Customer Interaction
Through Greater Situational Awareness

Any high profile location where people congregate has its own set of challenges and objectives.
Often covering large open spaces and involving sizable crowds, protecting these areas can prove difficult.
Yet ensuring a memorable experience that is both enjoyable and frictionless is paramount to make people want to continuously return.

Due to COVID-19, rebuilding and winning customer confidence is essential and this demands digital transformation with more hygienic and secure experiences based on seamless, touchless interactions.

What We Are Able To Deliver

By deploying our high-tech identification matching technologies proactive and preventive measures become possible to better secure and manage key areas while creating coordinated and attentive customer service oriented experiences that are aimed to please.

NEC's cutting-edge facial recognition technologies are ideally suited to fortify safety and security anywhere people gather while creating an environment that fulfills the expectations of customers through highly adaptive encounters.

A Touchless World

Discover how our touchless technology is helping to transform diverse settings with safer more seamless experiences
that prioritize public health and safety in our COVID-19 world.

Blog - A Solid Platform For A Touchless World

Blog - Biometrics Are Revolutionizing Airports
LEARN HOW OUR TOUCHLESS TECHNOLOGY ENHANCES THE CUSTOMER EXPERIENCE

How We Do It
With One Simple Scan So Many Opportunities Become Possible


Reimagine The Stadium Experience
Explore how facial recognition technology can
enhance the venue experience
EXPLORE NOW

Reimagine The Airport Experience
Explore how facial recognition technology can
transform the traveler experience
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Where Our Expertise Comes From

Whether looking to improve safety, deliver more satisfying and personalized customer experiences or both, our award-winning identification management suite offers the fastest, most accurate facial recognition solutions available so security risks get mitigated and VIPs and patrons receive the preferential treatment they desire.

Our Solutions Portfolio


NeoFace® Express
A rapid access platform for quick identity verification and authentication.
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NeoFace® Reveal
Reliable face recognition by capturing, enhancing, organizing and matching video and graphic images to specific individuals.
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NeoFace® Thermal Express
(with face recognition)
A cloud-based rapid touchless screening solution that simultaneously verifies identities and detects body temperature.
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NeoFace® Thermal Express
A cloud-based rapid screening solution with trusted infrared thermal imaging sensors to detect body temperatures without contact.
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Our Hosted Services Solution



Identity as a Service
A hosted service model that enables public venues to use cutting-edge technologies.
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Our Core Deliverables

Enhanced
Security
Situational awareness.
Fast remediation.
Theft prevention.
Prevention against recurring incidents.

Event
Analysis
Identification assurance.
Regional or central monitoring and analysis.
Optimal multi-faceted profiling.

Customer
Engagement
Personalized services.
Streamlined interactions.
Premium upgrades.
Tailored offerings.

Customer
Authentication
Identification verification.
Fraud prevention.
Non-invasive monitoring and experiences.

Facilities
Operations
Behavior awareness.
Crowd density and movement assessment.
Optimal resource allocation

Questions?

Let NEC help ensure your customers safety and experience?

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Questions?
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